Regulations

Section A: Student registration and fees
A.1 Registration

1.

New and returning students must complete and submit the online registration form for their language program of choice. 

2.

Students must submit the online registration form for each term they wish to be enrolled in their language program of choice. 

3.

Students must pay a non-refundable deposit of $500 CAD in order to confirm their registration and enrollment in their language program of choice. 

4.

Agents representing students must ask students to complete and return the Centre for Language Learning’s Third Party Authorization Form. Without this consent form, no information will be shared with anyone other than the student.

A.2 Tuition fees
1.

Tuition fees and all other program fees can be found on the Centre for Language Learning’s website, by clicking on your program of choice.

2.

All fees must be paid in Canadian dollars (CAD).

3.

The $500 CAD deposit for all language programs is non-refundable.

4.

Students with a conditional offer from the University of Ottawa must pay their deposit and tuition fees using one of the University’s Methods of payment

5.

Students without a conditional offer from the University of Ottawa (Special Students) will be required to pay their deposit via credit card, using the University’s General Store.  Payment details will be sent once a student’s registration form is received.

6.

Sponsored students must provide the Centre for Language Learning with an Admission Purposes Letter or a Financial Guarantee Letter in order to be enrolled in a language program. 

7.

The Centre for Language Learning will not issue Letters of Acceptance and Visa Purposes Letters without a deposit or proof of sponsorship.

8.

Once a student has received a uOttawa student number, all payments to the University of Ottawa must be made online using one of the University of Ottawa’s Methods of payment

9.

Bursaries or financial aid is not available for language programs offered by the Centre for Language Learning because they are non-credit programs.

10.

The University of Ottawa will not issue T2202 or T2202A tax forms for language programs offered by the Centre for Language Learning.

11.

A complete list of our term dates, tuition fees and withdrawal deadlines can be found on the Centre for Language Learning’s website, by clicking on your program of choice.

A.3 University Health Insurance Plan (UHIP)

1.

All students taking classes on the University of Ottawa campus are covered by the University’s mandatory health insurance, UHIP (University Health Insurance Plan). The cost for UHIP is in addition to the tuition fees and must be paid by the first day of class.

2.

Students that have proof of personal medical/health insurance coverage may be exempted from UHIP. For details on how to request a UHIP exemption, students must contact the University of Ottawa’s International Office, as soon as possible.

3.

The Centre for Language Learning is not responsible for the removal of UHIP fees from a student’s account.

4.

More information on the University Health Insurance Plan fees can be found on the International Office website. 

A.4 U-Pass

1.

Students registered for on-campus classes for the Fall, Winter, and Spring-Summer terms must buy the U-Pass for public transportation on OC Transpo. The cost for the U-Pass is in addition to the tuition fees. It must be paid by the first day of class.

2.

Students who complete the English or French Intensive Programs in the Fall term and then start their University of Ottawa programs can continue to use their U-Passes during the Winter term.

3.

Students leaving the English or French Intensive Programs after the Fall term and not entering University of Ottawa programs are eligible for a refund of half of their U-Pass fees for the Winter term if they return their U-Pass card.  

4.

Additionnal information can be found on the U-Pass Website.

A.5 Deadlines, withdrawals and refunds

1.

Tuition fees payment deadline is the first day of class for all language programs.  
Students who wish to withdraw from the program must submit their withdrawal request via email at eip@uOttawa.ca

2.

Students can withdraw from a language program and get a tuition refund (minus the $500 CAD deposit) if they withdraw (drop) their language program within the first six days of the program. 

3.

Refund requests must be made through uoZone student accounts, and take a minimum of 10-14 business days to process.   Information on tuition payment and withdrawal deadlines can be found on the Centre for Language Learning’s website, by clicking on your program of choice.

4.

The $500 CAD deposit is non-refundable (cannot be returned).

5.

Exceptionally, the $500 CAD non-refundable deposit can be transferred one time only to the following term when the course is offered, and only if a student’s study permit is denied.  Students whose study permits are refused must provide the Centre for Language Learning office with email proof of refusal in order for their deposit to be transferred to the next term.

6.

Exceptionally, once placement testing has been completed, if teachers and the program manager determine that a student’s language ability level is too high for the advanced level or too low for the beginner level, a full refund of all fees paid to date (including deposit) will be refunded to the student.

7.

The Centre for Language Learning does not provide refunds for textbooks purchased for courses.

8.

Students who have not paid their full tuition by the specified payment deadline may be withdrawn from the language program.

Section B: Enrollment and classroom placement

1.

In order to be enrolled in a language program, students under 18 years of age must:

  • Have a conditional offer from the University of Ottawa;

OR

  • Provide high school transcripts (official school reports listing courses and grades received)

Their deposit must also be paid in full.

2.

The Centre for Language Learning will enroll all students who have completed and submitted their online registration form and paid their $500 CAD non-refundable deposit, approximately 3 weeks to 1 month before the start of the term.

3.

Class section placements are final. The goal of these placements is to keep class numbers even and to promote diversity (the inclusion of students from different language and cultural backgrounds) in the classroom. Students with exceptional circumstances may request a placement change by booking a meeting with the Centre’s Academic Services Coordinator, by emailing us at eip@uOttawa.ca, or booking in person at our office (101 Hamelin Hall).

4.

Students who fail the same language level twice may be asked to withdraw from (leave) the program.

5.

To keep their conditional offers from the University of Ottawa, students must be enrolled in their language program no later than the start date of their conditional admission offer. Students who have conditional offers for the Fall term can, however, start the EIP in the preceding Spring-Summer term.

6.

The Centre for Language Learning reserves the right to remove students from any program or course at any time should it be determined that their conduct (behaviour) is disruptive (troublemaking) for teaching staff and is interfering with their classmates’ academic performance. Admission to any future terms may be refused for the same reasons.

Section C: Academics and attendance

1.

A minimum of 85% attendance is required to pass a course. The 15% of the hours students are allowed to miss include medical appointments and illness. Attendance is counted from the first day of the program.  With the exception of religious holidays (see C. 3 below), there are no excused absences.

2.

Students who arrive after the start of class or after the end of the break will be marked absent for half a class (0.75 hours).

3.

Students may be excused for religious holidays recognized by the University of Ottawa. This day will not be counted as an absence. Students must advise their teachers in a letter or by email at least 1 week in advance.

4.

The passing grade is 70%  for all language program levels. Students who score 85% or above may be permitted to skip a level, based on teacher recommendations.

5.

Students must attend all midterm and final exams. Absences will only be excused for medical reasons and require a doctor’s note. Travel is not considered to be an acceptable reason for missing an exam.

6. Academic Fraud (cheating) is not tolerated at the University of Ottawa. Engaging in academic fraud can result in severe consequences. For more information, consult the Academic Integrity Policy of the Centre for Language Learning.
7.

Students enrolled in language programs at the Centre for Language Learning are expected to behave in a mature, respectful, and cooperative manner at all times. This includes attending class regularly and on time, turning off cell phones during class, using only English in class, and behaving in a respectful manner towards classmates, teachers, and administrative staff.

Section D: Bridging

1.

To bridge into undergraduate programs, students must be enrolled in ESL 0140 or FLS 0540, receive a minimum overall grade of 70% and a minimum grade of 70% on the final integrated writing exam.  They must also have a minimum attendance of 85%.

2.

For the English Intensive Program, final writing exams are evaluated by a team of instructors from the program. For the French Intensive Program, final writing exams are evaluated by Language Testing Services, a service within the Official Languages and Bilingualism Institute.   Based on the results of these exams, students may be required to complete one or two of the following bridging condition courses during the first year of their undergraduate program:

English Intensive Program students:

  • ESL 2121: Reading and Writing Skills for Second Language Learners
  • ESL 2361: Advanced Writing Skills for Second Language Learners
  • ESL 2371: Advanced Grammar in Use: Written and Oral Expression

French Intensive Program students:

  • FLS 2521 : Lire et écrire en français langue seconde
  • FLS 2761 : Mieux écrire en FLS

Important bridging information for all language program students:

  • Bridging condition courses DO NOT count towards CGPAs or towards program credits.
  • Bridging condition courses MUST be completed within 1 academic year (3 terms)
  • Bridging condition courses MUST receive a passing grade of 70% or B
  • Students CANNOT ENROLL in ENG or FRA classes before they successfully complete all bridging condition courses.
Section E: Communication

1.

All official communications from the Centre for Language Learning are sent to students’ @uottawa.ca email accounts.  Students are expected to monitor this account on a regular basis.

2.

Students wishing to meet with the Program Manager or the Academic Services Coordinator must book an appointment at least 24 hours in advance, by emailing the office at: eip@uOttawa.ca or in person at the office (101 Hamelin Hall).

3.

Students enrolled in the English or French Intensive Programs are encouraged to speak only English/French in the classroom. They are also strongly encouraged to speak English/French at the administrative office, the Julien Couture Resource Centre, and during socio-cultural activities.

4.

The Centre for Language Learning office cannot legally provide any assistance with study permits and immigration matters.  For assistance on immigration matters, please contact the University of Ottawa’s International Office at uointl@uottawa.ca or consult the Immigration, Refugee and Citizenship Canada website at https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada.html

Section F: Progress reports, forms and requests

1.

Centre for Language Learning will not submit students’ reports or transcripts (official reports on the record of a student, listing courses and grades received) to other universities.

2.

Mailed documents that are returned because of an incorrect mailing address will be given only to the students themselves, in person, or by sending the documents to a new address. Returned mail and/or letters can be picked up exceptionally by a family member or a friend at the written request of the student. A name must be given in advance and the person’s identification will be checked.

3.

Requests for forms or letters must be made directly by the student.

Any rules and regulations not found in the Centre for Language Learning’s program rules and regulations can be found on the University of Ottawa’s Policies and Regulations page.

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